Frequently Asked Questions 

Petcheck "Visits" is the term used for the potty break visits designed to give your dog a break from the loneliness of the day. These general visits typically last between 15 and 20 minutes. We will come to your home and do any or all of the following things: - Potty breaks! Whether you have a fenced in yard, or leashes/harnesses need to be used, potty breaks are usually the first priority during a visit. For cats, litter boxes will be scooped as well. - Food and water! Some pets are grazers, and the bowls need to be topped off, and some pets have scheduled mealtimes. Either way, we check it! - Fresh water! We will check the quality and amount of water, and refresh when needed. - Accident clean up! Accidents happen, and we’ll be there to clean it up. It’s part of the job, and we’re happy to keep the household and the pets squeaky clean! - Medications! If your pet is going through a spot of illness or has a chronic condition, we can administer meds as requested with confidence and care. (No injectable medications without proper credentials) - Love and snuggles! Maybe most importantly, our staff will spend quality time with your pets! We will visit with them, talk to them, sit with them, play with them, and comfort them. - Miscellaneous: We will also do all those small tasks that might seem silly to ask of a pet sitter, but we're happy to do it! These tasks include taking the garbage out/in, bringing in the mail/packages, watering the plants, turning lights on and off as you wish, putting music on for your pet, feeding the fish, and much more! You will also receive a Petcheck Journal, which is a report on everything that happened during the visit. The journal includes: Arrival time and departure time, whether or not your pet/pets urinated or defecated, medications given, meals given, fresh water given, mail/package collected, garbage bin taken out or brought back in, plants watered, litter box scooped, and payment collected. At this time we can also express any concerns we have such as odd behavior, any vomiting or diarrhea, in-house accidents etc.

Petcheck Dog Walks are a great way to get your dog(s) not only physical stimulation, but mental stimulation as well, which is what REALLY tires them out! We will take your dog on a 25–35-minute walk in your neighborhood. We take supplies with us to clean up after your dog during the walk. Once the walk is completed, we make sure that your dog gets some water, and we secure your home on the way out. Note: Safety on walks is our BIGGEST concern! We will make sure collars, harnesses, and leashes are secure and reasonably snug to prevent slipping out and escaping. Retractable leashes are not ideal but will be used if necessary with caution. We prefer the standard 6ft woven nylon or roped material for safety! If you don't know the dangers retractable leashes pose, we encourage you to do a little research on them!

An overnight stay is having a sitter stay at your house overnight! Overnights are ideal for dogs that have issues with anxiety, dogs with special needs, and puppies! (But I would argue overnights are ideal for EVERY dog.) The draw for most overnight clients is the comfort of the dogs, while the home is being cared for as well! The goal for our sitters when staying at a home, is to keep the routine of the dog as normal as possible. This will ensure maximum comfort for the pet, and peace of mind for the owner. Most of our sitters work a part- or full-time job, but other than work, and social obligations within reason, they will live at your house!

Rarely requested but still an option! Can't make the drop off time for that dental cleaning? There's only one vet appointment available but you can't get out of work? Need to drop the dog off at the groomer but they don't open until after you're already at work? [Insert Petcheck here.] Simply request a "transportation" and a short description of what you need, and we'll let you know availability asap! ***Prices may vary depending on distance ***Service may not be possible depending on size of pet.

Start by setting up your pet's profile with Precise Petcare at https://petcheck.petssl.com/account or download the app! After you have a profile, message us to discuss what type of services you'll be needing and to schedule a meet and greet with the appropriate sitter! This is a good time for us to meet the pets and to meet the home, and for you to decide if Petcheck is a good fit for you and your pets. Contact us via: Email: info.petcheck@gmail.com Call or text: 419-508-2363 Message in the app! Use contact form in the "Contact Us" section!

The earlier the better! We will do our best to accommodate the needs of you and your pets at any time! Please don't hesitate to request a visit with shorter notice!

If you schedule a service that means we have blocked out that time slot and may have turned down other opportunities. These cancellation fees will be effective March 1, 2025 ***Cancellation fees will be automatic unless discussed with clients beforehand Same day cancellation for visits, walks, and transportations will be charged 100% ​ Visits, walks, and transportations cancelled within 48 hours of the scheduled visit will be charged 25% ​ Visits, walks and transportations cancelled within 48 hours prior to scheduled visit on a Holiday will be 50% ​ Overnights of 1-3 nights cancelled within 7 days will be 20% Overnights of 3+ nights cancelled within 7 days will be 15% Holidays include: ​​ New Years Eve New Years Day Easter Sunday Memorial Day Fourth of July Labor Day Thanksgiving Day Christmas Eve Christmas Day