Cancellation Policy

 If you schedule a service that means we have blocked out that time slot and may have turned down other opportunities. These cancellation fees will be effective March 1, 2025

 

***Cancellation fees will be automatic unless discussed with clients beforehand

 

Same day cancellation for visits, walks, and transportations will be charged 100%

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Visits, walks, and transportations cancelled within 48 hours of the scheduled visit will be charged 25%

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Visits, walks and transportations cancelled within 48 hours prior to scheduled visit on a Holiday  will be 50%

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Overnights of 1-3 nights cancelled within 7 days will be 20%

Overnights of 3+ nights cancelled within 7 days will be 15%

 

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Holidays include:

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New Years Eve

New Years Day

Easter Sunday

Memorial Day

Fourth of July

Labor Day

Thanksgiving Day

Christmas Eve

Christmas Day